Faq
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General Pest Control Questions
We provide pest control for a wide range of pests, including rodents, cockroaches, flies, bed bugs, ants, spiders, birds, and more. We also offer specialized services for wood treatment and weed removal.
If you’re noticing signs like droppings, damaged food, or unusual sounds, it may indicate a pest problem. An inspection can confirm the issue and identify the best treatment plan.
Yes, we use eco-friendly, pet-safe, and child-safe treatments. We prioritize the safety of all residents, and our technicians take extra care when working around vulnerable areas.
Absolutely! We offer tailored pest control solutions for businesses, including restaurants, offices, hotels, and more, ensuring compliance with industry standards.
We’ll provide detailed preparation instructions before treatment, such as clearing specific areas, securing food, and ventilating the property if needed.
Most clients notice a significant reduction in pests within a few days. Full results may vary depending on the type and severity of the infestation.
At Your London Pest Control, we understand that our clients may have questions about our services, pricing, safety, and more. Below, you’ll find answers to some of the most frequently asked questions, organized by category. If you have additional questions, please don’t hesitate to contact us!
Service Plans and Pricing
Each plan provides different levels of service, from a one-time treatment to regular maintenance. The Platinum Plan offers the most comprehensive coverage, including all pest types and specialized services.
No, we believe in transparent pricing. All costs are discussed upfront, and there are no hidden fees in our quotes or service plans.
Yes, we offer discounted rates for clients who sign up for quarterly or annual plans. Contact us to learn more about our flexible pricing options.
Yes, you can upgrade or downgrade your plan at any time. Just reach out to our customer service team, and they’ll adjust your plan as needed.
While we don’t offer a money-back guarantee, we do provide a satisfaction guarantee, which includes follow-up visits if the issue persists after treatment.
You can request a free, no-obligation quote by calling, emailing, or using our online contact form. We’ll get back to you within 24 hours with a detailed estimate.
Safety and Environmental Concerns
Yes, we prioritize eco-friendly solutions. We use products that are effective against pests but safe for the environment, your home, and your family.
In most cases, you won’t need to leave your home. For certain treatments, however, we may recommend vacating specific areas temporarily, especially for fumigation.
Our methods target specific pests and are designed to minimize impact on non-target insects. We’re committed to protecting pollinators and other beneficial species.
Yes, our treatments are safe for plants. We’re careful to avoid any application that could harm indoor plants or landscaping.
Please let us know if you have any sensitivities. We can customize your treatment with lower-toxicity options to minimize any potential reactions.
The effectiveness varies depending on the pest type and the treatment used. We’ll provide advice on how long the treatment will last and steps for maintaining a pest-free environment.
Scheduling and Appointments
We offer flexible scheduling, including same-day or next-day appointments for urgent issues. Contact us, and we’ll work to accommodate your needs.
Yes, you can use our website’s contact form to request an appointment. We’ll confirm your booking within 24 hours
Most treatments take between 1-2 hours, depending on the size of the property and the type of pest issue. We’ll provide an estimated timeframe when you book.
Yes, we understand the need for flexibility and offer weekend and evening appointments to fit your schedule.
Yes, we understand plans change. Just give us 24 hours’ notice to reschedule or cancel without any fees.
Depending on the severity of the infestation, follow-ups may be recommended to ensure long-term pest control. We’ll advise you on any necessary follow-up treatments.
Aftercare and Follow-Up
It’s common to see some pest activity in the days after treatment as the pests are exposed to the products. This typically subsides within a few days.
Yes, all our services come with a guarantee period. If pests reappear within this time, we’ll schedule a follow-up visit at no additional cost.
Our technicians provide prevention tips after every treatment, such as sealing entry points, proper food storage, and regular cleaning practices.
Yes, our Silver, Gold, and Platinum Plans include regular visits for continued protection. These plans are ideal for keeping properties pest-free all year.
Of course! We’re always here to help. Feel free to call or email with any questions or concerns after your service.
Yes, we provide a warranty period for each service, during which follow-up visits are covered if necessary. The length of the warranty depends on the specific treatment.
